"Report" button

[Palidino]

It's not a case of moderators/senior moderators being untrustworthy.

Administrators have access to the Bug Report forum - but what can they do about it? It's like asking senior mods for name changes... Their attitude to this would be "what's the point". You may answer "so it can be monitored and found out who is abusing it". It's a good answer, but in practicality, it's not on their priority list. They do the job voluntarily and to go out of their way just to find specific users abusing a bug - it isn't a reality. This isn't my opinion, this is fact; backed up by my experience on the team.

I really do like the idea of a Report feature working in-game. Maybe even if the button, for now, links a user to the respective reporting forum (bug/player) as suggested by Zeik, above.


Edit:


There was a discussion that Tim initiated, for staff and potentially donators to be beta testers before an update comes out. It's not the worst idea in the world but there's some downsides like extra server hosting, stay on top of it, who would actually bug test it. A prime example I can think of as to why it's a waste of time though is: about 2 updates ago, there was absolutely 0 change log on Zulrah... next thing you see is 50 people running into Zulrah because it didn't attack back. Like gmaul bug in the most recent update. Yes there was a special attack bug with the gmaul because of changes to the special attack feature - but out of all the weapons to try, who would test the gmaul specifically to find it? Not only that, the update was to hit instead of pause animation when the special was meant to hit if the energy was low enough. If someone tested with dds and it worked the way it's intended to, they would think it's fine and just move on.

And even then, finding the bug with the granite maul would have meant trying to spec without enough energy remaining, otherwise it would still work as expected.

[Banned 42]

It's not a case of moderators/senior moderators being untrustworthy.

Administrators have access to the Bug Report forum - but what can they do about it? It's like asking senior mods for name changes... Their attitude to this would be "what's the point". You may answer "so it can be monitored and found out who is abusing it". It's a good answer, but in practicality, it's not on their priority list. They do the job voluntarily and to go out of their way just to find specific users abusing a bug - it isn't a reality. This isn't my opinion, this is fact; backed up by my experience on the team.

I really do like the idea of a Report feature working in-game. Maybe even if the button, for now, links a user to the respective reporting forum (bug/player) as suggested by Zeik, above.


Edit:


There was a discussion that Tim initiated, for staff and potentially donators to be beta testers before an update comes out. It's not the worst idea in the world but there's some downsides like extra server hosting, stay on top of it, who would actually bug test it. A prime example I can think of as to why it's a waste of time though is: about 2 updates ago, there was absolutely 0 change log on Zulrah... next thing you see is 50 people running into Zulrah because it didn't attack back. Like gmaul bug in the most recent update. Yes there was a special attack bug with the gmaul because of changes to the special attack feature - but out of all the weapons to try, who would test the gmaul specifically to find it? Not only that, the update was to hit instead of pause animation when the special was meant to hit if the energy was low enough. If someone tested with dds and it worked the way it's intended to, they would think it's fine and just move on.

About the extra testing server; It wouldn't really waste resources as it would be opened only before updating the main server. Same host could be used on different port. As the server is DEOB, it would be wise to atleast look what updates Jagex has done, to figure what could be broken. The betatest server could be tested with limited group of players that have actual knowledge how mechanics work. Maybe open it for few hours before the update.

[Tim]

Make the report button open up the report section with a dialogue.

1. Click the report button
2. Dialogue appears with two options "report a player" and "report a bug"
3. Both of the dialogues would open-up correspond section link in the browser.

Creating interface ingame wouldn't support as much information (gifs, videos etc.) as forum do.

Add this, best option IMO